News

Dear Customers,

This announcement is to inform you about forthcoming scheduled maintenance, which will take place at Sectigo/COMODO Certificate Authority on November 17, 2019.

The timeframe for maintenance is as follows:

00:00 - 00:00 UTC 17th November 2019
7:00 PM - 7:30 PM EST 16th November 2019

The maintenance will not affect existing, new, pending or issued SSLs in any way.

It will not be possible to activate, reissue or download any Sectigo/COMODO SSL certificate within the aforementioned timeframe, as you will likely encounter various errors during the process.

We thank you for your patience and understanding in this matter.

Kind regards,
SSLCertificate.com Support Team

Dear Customers,

This announcement is to inform you about forthcoming scheduled maintenance, which will take place at Sectigo/COMODO Certificate Authority on November 9, 2019.

The timeframe for maintenance is as follows:

00:00 – 00:45 UTC | 7:00 – 7:45 PM EST

The maintenance will not affect existing, new, pending or issued SSLs in any way.

It will not be possible to activate, reissue or download any Sectigo/COMODO SSL certificate within the aforementioned timeframe, as you will likely encounter various errors during the process.

We thank you for your patience and understanding in this matter.

Kind regards,

SSLCertificate.com Support Team

@Update 00:00 UTC | 7:00 PM EST 

Dear Customers,

This is to let you know that the maintenance has started.

We will update this status post once it is finished.

Your patience is highly appreciated.

Best regards,

SSLCertificate.com Support Team

@Update 00:30 UTC | 7:30 PM EST 

Dear Customers,

 

This is to let you know that the maintenance has been completed.

 

We appreciate your patience and understanding.

 

Best regards,

 

SSLCertificate.com Support Team

 

Dear Customers,

This announcement is to inform you about forthcoming scheduled maintenance, which will take place at Sectigo/COMODO Certificate Authority on November 3, 2019.

The timeframe for maintenance is as follows:

12:00AM- 01:00AM UTC 3d November 2019
8:00pm – 9:00pm EDT 2d November 2019

The maintenance will not affect existing, new, pending or issued SSLs in any way.

It will not be possible to activate, reissue or download any Sectigo/COMODO SSL certificate within the aforementioned timeframe, as you will likely encounter various errors during the process.

Also, the certificates may be issued and delivered with a delay.

We thank you for your patience and understanding in this matter.

Kind regards,

SSLCertificate.com Support Team


Update@ 08:00 pm EDT | 12:00 AM UTC

Dear Customers,

This is to let you know that the maintenance has started.

We will update this status post once it is finished.

Your patience is highly appreciated.

Best regards,
 

SSLCertificate.com Support Team

 

Update@ 9:00 PM EDT | 01:00 AM UTC

Dear Customers,

This is to let you know that the maintenance has been completed.

We appreciate your patience and understanding.

Best regards,

SSLCertificate.com Support Team

Dear Customers,

Sectigo/COMODO is experiencing issues with their mailservers at the moment.

It means that all emails that come from Sectigo/COMODO (DCV emails, fulfillment emails) may be received with a huge delay.

We apologize for the inconveniences this may bring. The appropriate team is aware of the issue and is working on the fix.

As an alternative option, you can always switch to the HTTP or DNS-based validation for your certificate.

Unfortunately, there is no ETA in regard to the matter, however, we will keep you updated via this status post.

Thank you for your patience and understanding!

Kind regards,
SSLCertificate.com Support Team

 

 

Update@ 13:10 UTC | 9:10 AM EDT

Dear Customers,

This is to let you know that the issue is already being taken care of COMODO/Sectigo Technical Team.

We will keep you updated on the process via this status post.

We appreciate your patience and understanding in this matter.

Kind regards,
SSLCertificate.com Support Team

Update@ 14:42 UTC | 10:42 AM EDT

Dear Customers,

We are glad to let you know that the issues with Sectigo / COMODO CA mailservers have been resolved.

We appreciate your patience and understanding.

Best regards,

SSLCertificate.com Support Team

Dear Customers,

We would like to inform you about the scheduled PayPal maintenance.

During this maintenance some PayPal payments may not go through.

It will be performed in several iterations:

1) Friday, November 1, 2019
 
Maintenance window:
 
November 1, 2019 03:30 – 11:50 UTC
October 31, 2019 11:30 PM – November 1, 2019 7:50 AM EDT
 
2) Friday, November 8, 2019
 
Maintenance window:
 
November 8, 2019 03:30 – 10:30 UTC
November 7, 2019 10:30 PM – November 8, 2019 5:30 AM EST.
 
If you face any issues with payments, feel free to contact our Support Team for further assistance.

We will update you once the maintenance is finished.

Best regards,
SSLCertificate.com Support Team

 

UPDATE @ 11:33 PM EDT (Oct/31)| 03:33 UTC (Nov/01)

Dear Customers,

We would like to inform you that PayPal maintenance has been started.

If you face any issues with PayPal payments, please contact our Support Team.

Once the maintenance is over, the status post will be updated.

Your patience and understanding are highly appreciated.

Kind Regards,
SSLCertificate.com Support Team

 

Dear Customers,
 
We regret to let you know that Sectigo/COMODO upstream provider is currently experiencing issues with their signing servers. As a result, the certificates may be issued and delivered with a significant delay.
 
Unfortunately, we do not have ETA regarding the issue resolution. We keep in touch with COMODO CA technical support and will be glad to keep you updated.
 
We sincerely apologize for the inconvenience and thank you for your patience and understanding in this matter. We assure you that after the issue is resolved, all queued SSL certificates will be issued and delivered to SSL admin email addresses.
 
Please accept our sincere apologies for the inconvenience.
 
Kind regards,
SSLCertificate.com Support Team
 
Update @ 10:52 AM EDT | 14:52 UTC
 
We are glad to let you know that the issue has been resolved. The queue of orders was cleared and all the certificates were issued and should be delivered to admin email contacts now. We are sorry for the inconvenience this outage might have caused you. 

Dear Customers,

We would like to inform you about the scheduled PayPal maintenance.

During this maintenance some PayPal payments may not go through.

Start date: Friday, Oct 25, 2019

Maintenance window: 12:00 AM –12:15 AM EDT | 04:00 – 04:15 UTC

If you face any issues with payments, feel free to contact our Support Team for further assistance.

We will update you once the maintenance is finished.

Best regards,
SSLCertificate.com Support Team

UPDATE @ 12:00 AM EDT | 04:00 UTC

We would like to inform you that PayPal maintenance has been started.

If you face any issues with PayPal payments, please contact our Support Team.

Once the maintenance is over, the status post will be updated.

Kind Regards,

SSLCertificate.com Support Team

UPDATE @ 12:21 AM EDT | 04:21 AM UTC

We are glad to let you know that the maintenance has been completed. The normal service has been restored.

Kind regards,
SSLCertificate.com Support Team

Dear Customers,

This announcement is to inform you about forthcoming scheduled maintenance, which will take place at Sectigo/COMODO Certificate Authority on October 19, 2019.

The timeframe for maintenance is as follows:

23:00 - 23:45 UTC | 7:00 - 7:45 EDT 

The maintenance will not affect existing, new, pending or issued SSLs in any way.

It will not be possible to activate, reissue or download any Sectigo/COMODO SSL certificate within the aforementioned timeframe, as you will likely encounter various errors during the process.

We thank you for your patience and understanding in this matter.

Kind regards,
SSLcertificate.com Support Team

 

Update@  7:00 AM EDT | 23:00 UTC
 
Dear Customers,
 
This is to let you know that the maintenance has started.
 
We will update this status post once it is finished.
 
Your patience is highly appreciated.
 
Best regards,
SSLcertificate.com Support Team
 

Update@ 7:44 AM EDT | 23:45 UTC

Dear Customers,

This is to let you know that the maintenance has been completed.

We appreciate your patience and understanding.

Best regards,

SSLcertificate.com Support Team

Dear Customers,

This announcement is to inform you about emergency maintenance, which takes place at Sectigo/COMODO Certificate Authority now.

The timeframe for maintenance is as follows:

7:00PM UTC – 8:00PM UTC 14th September 2019
03:00pm – 04:00pm EDT 14th September 2019

The maintenance will not affect existing, new, pending or issued SSLs in any way.

Still, you may encounter errors during the activation or reissue process.

We thank you for your patience and understanding in this matter.

Kind regards,
SSLCertificate.com Support Team

 

 

 

 

Update@  4:00 PM EDT | 8:00PM UTC

Dear Customers,

This is to let you know that the maintenance has been completed.

We appreciate your patience and understanding.

Best regards,
SSLCertificate.com Support Team

Dear Customers,

This announcement is to inform you about a forthcoming scheduled maintenance that is going to take place at  PayPal on Oct/18/2019.

During the maintenance PayPal payments may not go through successfully; thus, we recommend that you use another method of payment such as credit cards (Visa, MasterCard or American Express).

Timeframe:

1:00 AM – 1:15 AM EDT | 05:00 – 05:15 UTC

We will keep you updated on the progress and will let you know once the maintenance is completed.

We sincerely apologize for the inconvenience and thank you for your patience and understanding in this matter.

Kind regards,

SSLCertificate.com Support Team

 

Update@ : 05:00 UTC | 1:00 AM EDT

Dear Customers,

The maintenance has started.

We will keep you updated once it is finished.

Kind regards,

SSLCertificate.com Support Team

Update@ : 05:15 UTC | 1:15 AM EDT

Dear Customers,

This is to let you know that the maintenance has been finished.

Thank you for your patience and understanding!

Kind regards,

SSLCertificate.com Support Team

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