News

Dear Customers,
 
This announcement is to inform you about forthcoming scheduled maintenance, which will take place at Sectigo/COMODO Certificate Authority on January 26, 2020
 
The timeframe for maintenance is as follows:
 
00:00 – 00:45 UTC January 26, 2020
7:00 – 7:45 PM EST January 25, 2020
 
The maintenance will not affect existing, new, pending or issued SSLs in any way.
 
It will not be possible to activate, reissue or download any Sectigo/COMODO SSL certificate within the aforementioned timeframe, as you will likely encounter various errors during the process.
 
We thank you for your patience and understanding in this matter.
 
Kind regards,
SSLCertificate.com Support Team

Dear Customers,

This announcement is to inform you about forthcoming scheduled maintenance, which will take place at Sectigo/COMODO Certificate Authority on January 19, 2020.

The timeframe for maintenance is as follows:

00:00-00:30 UTC January 19, 2020
7:00 pm – 7:30 pm EST January 18, 2020

The maintenance will not affect existing, new, pending or issued SSLs in any way.

It will not be possible to activate, reissue or download any Sectigo/COMODO SSL certificate within the aforementioned timeframe, as you will likely encounter various errors during the process.

We thank you for your patience and understanding in this matter.

Kind regards,
SSLCertificate.com Support Team

 

update@ : 00:00 UTC | 7:00 PM EST

Dear Customers,

The maintenance has started.

We will keep you updated once it is finished.

Kind regards,
SSLCertificate.com Support Team

 

update@ : 00:30 UTC | 7:30 PM EST

Dear Customers,

We are glad to let you know that the maintenance is finished.

Activations and reissues are re-enabled.

Feel free to contact us if you have any questions.

Kind regards,
SSLCertificate.com Support Team

Dear Customers,

This notification is to inform you that our Upstream provider will be performing a scheduled maintenance on January 17-18, 2020.

The timeframe for the maintenance is the following:

January 17, 3:00 AM – 1:00 PM EST | January 17, 8:00 – 18:00 UTC.

January 18, 2:30 AM – 4:00 PM EST | January 18, 7:30 – 21:00 UTC.

The maintenance will not affect existing, new, pending or issued SSLs in any way.

There may be connection timeouts with our upstream provider and you may encounter intermittent errors when performing various actions with your certificates.

Thank you for your patience and understanding on this matter.

Kind regards,

SSL Certificate.com

 

Update@ 3:00 AM EST | 8:00 UTC

Dear Customers,

This is to let you know that the maintenance has started.

We will update this status post once it is finished.

Your patience is highly appreciated.

Best regards,

SSLCertificate.com Support Team

 

Updated@ 18:06 UTC | 1:06 PM EST

 

Dear Customers,

The maintenance is completed.

Feel free to reach our Support Team if you have any questions or concerns.

Kind regards,

SSLCertificate.com Support Team

 

UPDATE @ January 18, 2:30 AM EST | 7:30 UTC

Dear Customers,

The maintenance has started.

We will update this status post once it is finished.

Feel free to reach our Support Team if you have any questions or concerns.

Kind regards,

SSLCertificate.com Support Team

Update @ 20:00 UTC | 3:00 PM EST

Dear Customers,

We would like to let you know that the maintenance is completed.

Should you have any further questions, feel free to contact our Support Team anytime. We are here 24/7 for you!

Best regards,
SSLCertificate.com Support Team

Dear Customers,

We regret to let you know that our upstream provider experiences issues with their system stability at the moment. The activation, validation and all SSL-management operations may result in errors.

In order to complete the required actions, please refresh the page and try again. If the errors still appear, please do not hesitate to reach our Support Team via Live chat.

The issue is being escalated and is already worked on.

We sincerely apologize for any inconvenience and thank you for your patience on the matter.

Kind regards,

SSLCertificate.com Support team

 

@update: 11:30 UTC / 6:30 AM EST 13th January

Dear Customers,

The issue is currently being worked on.

Unfortunately, there is no ETA as for when the problem will be resolved.

In case of error messages, please try refreshing the page to continue.

Once there are any updates, we will update this post.

Thank you for your understanding!

Kind regards,

SSLCertificate.com Support team

 

@update: 15:35 UTC / 10:35 AM EST 13th January

Dear Customers,

Sectigo website is in maintenance mode in order to resolve the issue.

It is not possible to activate, renew or reissue certificates now.

We are staying in contact with Sectigo and will update this post as soon as we have any additional information.

Thank you for your patience!

Kind regards,

SSLCertificate.com Support team

 

@update: 16:55 UTC / 11:55 AM EST 13th January
 

Dear Customers,

We are glad to let you know that the issues on Sectigo end have been resoved.

All SSL management options are enabled.

Thank you for your understanding and patience on the matter.

Kind regards,

SSLCertificate.com Support Team

Dear Customers,

We regret to let you know that Sectigo/COMODO upstream provider is currently experiencing issues with their signing servers. As a result, the certificates may be issued and delivered with a significant delay.

Unfortunately, we do not have ETA regarding the issue resolution. We keep in touch with COMODO CA technical support and will be glad to keep you updated when we have any news.

We sincerely apologize for the inconvenience and thank you for your patience and understanding in this matter. We assure you that after the issue is resolved, all queued SSL certificates will be issued and delivered to SSL admin email addresses.

Please accept our sincere apologies for the inconvenience.

Kind regards,
SSLCertificate.com Support Team

 

Update@ 8:03 EST | 13:02 UTC

Dear Customers,

We are glad to let you know that the issue is fixed now.

Please do not hesitate to reach our Support Team if you have any questions or concerns.

Kind regards,
SSLCertificate.com Support Team  

Dear Customers,

This announcement is to inform you about forthcoming scheduled maintenance, which will take place at Sectigo/COMODO Certificate Authority on January 5, 2020.

The timeframe for maintenance is as follows:

12:00-12:30 am UTC January 5, 2020
7:00 pm – 7:30 pm EST January 4, 2020

The maintenance will not affect existing, new, pending or issued SSLs in any way.

It will not be possible to activate, reissue or download any Sectigo/COMODO SSL certificate within the aforementioned timeframe, as you will likely encounter various errors during the process.

We thank you for your patience and understanding in this matter.

Kind regards,
SSLCertificate.com Support Team 

 

Updated@ 00:00 UTC | 7:00 PM EST

Dear Customers,

The maintenance has started. We will update this post once the maintenance is completed.

Thank you for your patience and understanding!

Kind regards,
SSLCertificate.com Support Team 

 

Updated@ 00:30 UTC | 7:30 PM EST

Dear Customers,

The maintenance is completed.

Feel free to reach our Support Team if you have any questions or concerns.

Kind regards,

SSLCertificate.com Support team

Dear Customers,

This announcement is to inform you about forthcoming scheduled maintenance, which will take place at Sectigo/COMODO Certificate Authority on December 15, 2019

The timeframe for maintenance is as follows:

00:00 – 01:00 UTC December 15, 2019
7:00 pm – 8:00 pm EST December 14, 2019

The maintenance will not affect existing, new, pending or issued SSLs in any way.

It will not be possible to activate, reissue or download any Sectigo/COMODO SSL certificate within the aforementioned timeframe, as you will likely encounter various errors during the process.

We thank you for your patience and understanding in this matter.

Kind regards,
SSLCertificate.com Support Team

Update @ 00:00 UTC | 7:00 PM EST

Dear Customers,

We would like to inform you that the maintenance has started.

We will update you as soon as it is completed. Thank you for your patience and understanding on the matter!

Kind regards,
SSLCertificate.com Support Team

Update @ 00:50 UTC | 7:50 PM EST

Dear Customers,

We would like to let you know that the maintenance is completed.

Should you have any further questions, feel free to contact our Support Team anytime. We are here 24/7 for you!

Kind regards,
SSLCertificate.com Support Team

Dear Customers,
 
Our Sectigo/COMODO CA upstream provider is currently experiencing issues with their system. The issues affect new SSL activations and reissues resulting in errors. Existing purchased, pending or issued certificates are not affected in any way.
 
Unfortunately, we do not have ETA regarding the issue resolution. We keep in touch with COMODO CA technical support and will be glad to keep you updated.
 
Feel free to contact our SSL support team via Live Chat or Ticket system if you have any questions.
 
Please accept our sincere apologies for the inconvenience.
 
Kind regards,
SSLCertificate.com Support Team
 

Update @ December 7 8:16 PM EDT | December 7 13:16 UTC

Dear customers,

We are glad to let you know that the issues are solved. Sectigo system is stable and normal functionality is resumed.

Kind regards,
SSLCertificate.com Support Team

Dear Customers,

This announcement is to inform you about forthcoming scheduled maintenance, which will take place at Sectigo/COMODO Certificate Authority on December 8, 2019

The timeframe for maintenance is as follows:

00:00 – 01:30 UTC 8th December 2019
7:00 PM – 8:30 PM EST 7th December 2019
 
The maintenance will not affect existing, new, pending or issued SSLs in any way.

It will not be possible to activate, reissue or download any Sectigo/COMODO SSL certificate within the aforementioned timeframe, as you will likely encounter various errors during the process.

We thank you for your patience and understanding in this matter.

Kind regards,
SSLCertificate.com Support Team

 

Update @ 00:00 UTC Dec 8 | 7:00 PM EST Dec 7
 
The maintenance has started.
 
 
Update @ 01:05 UTC Dec 8 | 8:05 PM EST Dec 7
 
The maintenance has finished.
 

Dear Customers,

We regret to let you know that Sectigo/COMODO upstream provider is currently experiencing issues with their signing servers. As a result, the certificates may be issued and delivered with a significant delay.

Unfortunately, we do not have ETA regarding the issue resolution. We keep in touch with COMODO CA technical support and will be glad to keep you updated.

We sincerely apologize for the inconvenience and thank you for your patience and understanding in this matter. We assure you that after the issue is resolved, all queued SSL certificates will be issued and delivered to SSL admin email addresses.

Please accept our sincere apologies for the inconvenience.

Kind regards,
SSLCertificate.com Support Team

update@ : 6:15 UTC | 1:15 AM EST

Dear Customers,

We are glad to let you know that the issue has been resolved. All certificates have been issued now.

Feel free to contact us if you have any questions.

Kind regards,
SSLcertificate.com Support Team

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