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Dear Customers,

We would like to inform you about the scheduled PayPal maintenance.

During this maintenance some PayPal payments may not go through.

Maintenance window:

11:00 PM EDT September, 19 – 4:00 AM EDT September, 20

03:00 UTC – 08:00 UTC | September, 20

If you face any issues with payments, feel free to contact our Support Team for further assistance.

We will update you once the maintenance is finished.

Best regards,
SSLCertificate.com Support Team

Dear Customers,

This announcement is to inform you about forthcoming scheduled maintenance, which will take place at Sectigo/COMODO Certificate Authority on September 14, 2019.

The timeframe for maintenance is as follows:

11:00PM – 12:00PM UTC 14th September 2019
07:00pm – 08:00pm EDT 14th September 2019

The maintenance will not affect existing, new, pending or issued SSLs in any way.

It will not be possible to activate, reissue or download any Sectigo/COMODO SSL certificate within the aforementioned timeframe, as you will likely encounter various errors during the process.

We thank you for your patience and understanding in this matter.

Kind regards,
SSLCertificate.com Support Team

 

 

UPDATE @ September 14, 7:00 PM EDT | 23:00 UTC

Dear Customers,


This is to let you know that the maintenance has started.
We will update this status post once it is finished.
Thank you for your understanding.

Kind regards,
SSLCertificate.com Support Team

 

UPDATE @ September 14, 7:32 PM EDT | 23:32 UTC

Dear Customers,
We are glad to let you know that the maintenance has been completed.
Thank you for your patience!

Kind regards,
SSLCertificate.com Support Team

Dear Customers,

We would like to inform you about the forthcoming scheduled PayPal maintenance on Friday, September 6, 2019.

Maintenance window:

05:00 - 05:30 UTC | 1:00 - 1:30 AM EDT

During this maintenance, some PayPal payments may not go through.

Should you face any issues with payments, we recommend retrying the transaction some time later or using other payment source for purchasing SSL certificates.

Additionally, our support team will be ready to help you in chats or tickets.

Best regards,

SSLCertificate.com Support Team   

 

Update@ : 1:00 AM EDT | 05:00 UTC


Dear Customers,

We would like to inform you that PayPal maintenance has been started.

If you face any issues with PayPal payments, please contact our Support Team.

Once the maintenance is over, the status post will be updated.

Your understanding is highly appreciated.

Kind Regards,

SSLCertificate.com Support Team

Update@ : 1:30 AM EDT | 05:30 UTC


Dear Customers,
This is to let you know that the maintenance has been completed.
We appreciate your patience!

Kind Regards,

SSLCertificate.com Support Team

 

Dear Customers,

We would like to inform you about the forthcoming scheduled PayPal maintenance on Saturday, September 7, 2019.

Maintenance window:

05:00 - 05:30 UTC | 1:00 - 1:30 AM EDT

During this maintenance, some PayPal payments may not go through.

Should you face any issues with payments, we recommend retrying the transaction some time later or using other payment source for purchasing SSL certificates.

Additionally, our support team will be ready to help you in chats or tickets.

Best regards,

SSLCertificate.com Support Team

 

Update@ : 1:00 AM EDT | 05:00 UTC

Dear Customers,

We would like to inform you that PayPal maintenance has been started.

If you face any issues with PayPal payments, please contact our Support Team.

Once the maintenance is over, the status post will be updated.

Your understanding is highly appreciated.

Best regards,
 

SSLCertificate.com Support Team

Update@ : 1:32 AM EDT | 05:32

Dear Customers,

This is to let you know that the maintenance has been completed.

We appreciate your patience!
 

Kind regards,

SSLCertificate.com Support Team
 

 


 

Dear Customers,

This announcement is to inform you about forthcoming scheduled maintenance, which will take place at Sectigo/COMODO Certificate Authority on September 7th, 2019.

The timeframe for maintenance is as follows:

23:00 – 23:59 UTC 7th September 2019
7:00 PM – 7:59 pm EDT 8th September 2019

The maintenance will not affect existing, new, pending or issued SSLs in any way.

It will not be possible to activate, reissue or download any Sectigo/COMODO SSL certificate within the aforementioned timeframe, as you will likely encounter various errors during the process.

We thank you for your patience and understanding in this matter.

Kind regards,
SSLCertificate.com Support Team

 

update@: 23:59 7th September UTC / 7:59 PM EDT

Dear Customers

Sectigo/COMODO scheduled maintenance has started.

We will update the post as soon as the maintenance is finished.
 
Thank you for your patience!
 
Kind regards,
SSLCertificate.com Support Team

update@: 00:30 8th September UTC / 8:30 PM EDT

Dear Customers,

Sectigo/COMODO scheduled maintenance has finished.

Certificate management features are enabled.

Thank you for your patience on this matter!

Kind regards,
SSLCertificate.com Support Team

Dear Customers,

We will be performing scheduled maintenance on the server where our support helpdesk is located on Sunday, September 1st.

The timeframe for the maintenance is:

3:00 AM EDT - 3:30 AM EDT Sunday, September 1st

07:00 UTC - 07:30 UTC Sunday, September 1st

During the maintenance window, our support website https://support.sslcertificate.com/, as well as Live Chat support may work intermittently and may have downtimes up to 5 minutes. Still, our team will be online and ready to assist you with all your requests.
 
We will update this post once the maintenance starts.
 
Kind regards,
SSLCertificate.com Support Team
 

Update @3:00 AM EDT | 7:00 UTC

Dear Customers,

This is to let you know that the maintenance has started.

We will update this status post once it is finished.

Thank you for your understanding in this matter.

Kind regards,
SSLCertificate.com Support Team
 

Update @3:30 AM EDT | 7:30 UTC

Dear Customers,

We are glad to let you know that the maintenance has been finished.

Thank you for your patience!

Kind regards,
SSLCertificate.com Support Team
Dear Customers,
 
Our Sectigo/COMODO CA upstream provider is currently experiencing issues with their system. The issues affect new SSL activations and reissues resulting in errors. Existing purchased, pending or issued certificates are not affected in any way.
 
Unfortunately, we do not have ETA regarding the issue resolution. We keep in touch with COMODO CA technical support and will be glad to keep you updated.
 
Feel free to contact our SSL support team via Live Chat or Ticket system if you have any questions.
 
Please accept our sincere apologies for the inconvenience.
 
Kind regards,
SSLCertificate.com Support Team
 
 
Update @ August 28 9:03 PM EDT | August 29 01:03 UTC
 
We are glad to let you know that the issues are solved. Sectigo system is stable and normal functionality is resumed.

 Dear Customers,

This announcement is to inform you about forthcoming scheduled maintenance, which will take place at Sectigo/Comodo Certificate Authority on Thursday, August 29, 2019.

The timeframe for maintenance is as follows:

06:00 - 07:00 UTC

2:00 AM - 3:00 AM EDT

The maintenance will not affect existing, new, pending or issued SSLs in any way.

It will not be possible to activate, reissue or cancel any COMODO SSL certificate within the aforementioned timeframe.

We thank you for your patience and understanding in this matter.

Kind regards,
SSLCertificate.com Support Team

UPDATE @  August 29, 02:00 AM EDT | 06:00 UTC.

Dear Customers,
This is to let you know that the maintenance has started.
We will update this status post once it is finished.
Thank you for your understanding.

Kind regards,
SSLCertificate.com Support Team


UPDATE @ August 29, 02:31 AM EDT | 06:31 UTC.
Dear Customers, 
We are glad to let you know that the maintenance has been completed.
Thank you for your patience!

Kind regards,
SSLCertificate.com Support Team

Dear Customers,

This announcement is to inform you about a forthcoming scheduled maintenance, which will take place at Sectigo/Comodo Certificate Authority on Thursday, August 22, 2019.

The timeframe for maintenance is as follows:

06:00 - 07:00 UTC

2:00 AM - 3:00 AM EDT

The maintenance will not affect existing, new, pending or issued SSLs in any way.

It will not be possible to activate, reissue or cancel any COMODO SSL certificate within the aforementioned timeframe.

We thank you for your patience and understanding in this matter.

Kind regards,
SSLCertificate.com Support Team

UPDATE @  August 22, 02:00 AM EDT | 06:00 UTC.


Dear Customers,  
This is to let you know that the maintenance has started.
We will update this status post once it is finished.
Thank you for your understanding.

Kind regards,
SSLCertificate.com Support Team

UPDATE @ August 22, 02:00 AM EDT | 06:00 UTC.


Dear Customers,  
We are glad to let you know that the maintenance has been completed.
Thank you for your patience!

Kind regards,
SSLCertificate.com Support Team

 

 


 

Dear Customers,

We regret to let you know that Sectigo/COMODO upstream provider is currently experiencing issues with their signing servers. As a result, the certificates may be issued and delivered with a significant delay.

Unfortunately, we do not have ETA regarding the issue resolution. We keep in touch with COMODO CA technical support and will be glad to keep you updated.

We sincerely apologize for the inconvenience and thank you for your patience and understanding in this matter. We assure you that after the issue is resolved, all queued SSL certificates will be issued and delivered to SSL admin email addresses.

Please accept our sincere apologies for the inconvenience.

Kind regards,
SSLCertificate.com Support Team

 

Update @ 11:13 AM EDT | 14:13 UTC

So far we have not received any updates from Sectigo CA. We will keep monitoring the situation and update the post when we have any news.

 

Update @ 12:46 PM EDT | 15:46 UTC

We are glad to let you know that the issues have been resolved on Sectigo website. The queue has been cleared and all the orders are issued now. The issuance time for the new certificates should be within the expected timeframes.

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