News

Dear Customers,

Our upstream provider is currently undergoing an emergency unscheduled maintenance.

Unfortunately, we do not have exact ETA at the moment. We will keep you updated on the progress each hour.

The maintenance does not affect existing, new, pending or issued SSLs in any way.

It will not be possible to activate, reissue or download SSL certificate during the maintenance.

We sincerely apologize for the inconvenience and thank you for your patience and understanding in this matter.

We will keep you updated.

Kind regards,
SSLCertificate.com Support Team

@update 7:39 UTC | 2:39 AM EST

Dear Customers, 

We are glad to let you know that the unscheduled maintenance has been completed successfully. 

Feel free to activate, reissue or download the certificates. Thank you for your patience in the matter. 

Kind regards,
SSLCertificate.com Support Team

Dear Customers,

This announcement is to inform you about a forthcoming scheduled maintenance, which will take place at COMODO Certificate Authority on 14th, January 2017.

The timeframe for maintenance is as follows:

23:59 – 00:59 UTC 14-15th January 2017
6:59 – 7:59 PM EDT 14th January 2017

The maintenance will not affect existing, new, pending or issued SSL certificates in any way.

It will not be possible to purchase, activate, reissue, renew or cancel any COMODO SSL certificate within the aforementioned time frame.

Thank you for your patience and understanding in this matter.

Kind regards,
SSLcertificate.com Support Team

 

update@ : 23:59 UTC/ 6:59 PM EDT

Dear Customers,

The maintenance has started.

We will keep you updated once it is finished.

Kind regards,
SSLcertificate.com Support Team

update@ : 00:43 UTC/ 7:43 PM EDT

Dear Customers,

We are glad to let you know that the maintenance is finished.

Activations and reissues are re-enabled.

Feel free to contact us if you have any questions.

Kind regards,
SSLcertificate.com Support Team

Dear Customers,

Our upstream provider is currently performing an unscheduled maintenance.

The maintenance affects all new SSL activations/reissues, resulting in errors.

The maintenance will not affect existing, new, pending or issued SSLs in any way.

Unfortunately, there is no ETA  available.

We keep in touch with them and will be glad to keep you updated.

You may feel free to contact our SSL Team via Live Chat or Ticket system if you have any questions during the maintenance.

Please accept our sincere apologies for the inconvenience.

Kind regards,
SSLCertificate.com Support Team

 

update@ : 10:40 UTC | 5:40 AM EDT

Dear Customers,

Unfortunately, there are no updates for now.

We will keep you updated via this post every hour.

Thank you for your understanding in this matter.

Kind regards,
SSLCertificate.com Support Team

 

update@ : 11:25 UTC | 6:25 AM EDT

Dear Customers,

We are glad to let you know that the maintenance has been successfully completed.

We sincerely apologize for the inconveniences this outage may have caused for you.

Feel free to contact our Support Team for assistance at any time.

Kind regards,
SSLCertificate.com Support Team

Dear Customers,

This announcement is to inform you about a forthcoming scheduled maintenance, which will take place at COMODO Certificate Authority on 7, January 2017.

The timeframe for maintenance is as follows:

23:59 – 00:59 UTC 7-8th January 2017
6:59 PM – 7:59 PM EST 7th January 2017  

The maintenance will not affect existing, new, pending or issued SSL certificates in any way.

It will not be possible to purchase, activate, reissue, renew or cancel any COMODO SSL certificate within the aforementioned timeframe.

Thank you for your patience and understanding in this matter.

Kind regards,
SSLcertificate.com Support Team

 

Update @ 23:59 UTC | 6:59 PM EST

Dear Customers,

We would like to let you know that the maintenance has started.

We will keep you updated on its progress via this post.

 

Update @ 00:45 UTC | 7:45 PM EST

Dear Customers,

We are glad to let you know that the maintenance has been finished.

Thank you for your patience and understanding.

Dear Customers,

Our support website is currently undergoing unscheduled maintenance.

As a result, we are not able to process any emails/tickets or chats.

Our Customer Support Team is online providing support via Skype.

Our emergency Skype account is: sslcertificate

We sincerely apologize for the inconvenience.

Please feel free to contact us via Skype during the maintenance.

Kind regards,
SSLcertificate.com

 

update@ : 9:35 UTC/ 4:35 AM EST

Dear Customers,

We are glad to confirm that the issue is resolved and the Support Team is available via the usual channels (Live Chat/Ticket system).

Please feel free to contact us if you have any questions or if we can be of any assistance.

Please accept our apologies for any inconvenience during this outage.


Kind regards,
SSLcertificate.com

Dear Customers,

Happy Holidays from SSLCertificate.com team!

This is just a quick note to let you know of our support schedule over the Holiday season.

As always, we will provide 24×7 support throughout the holidays.

Our Live support won’t be available December 31st (New Years Eve) 5 pm EST – January 1st (New Years Day) 9am EST, but we’ll be answering tickets at normal response times.

Best wishes for a prosperous 2017 from all our team!

SSLCerificate.com Support Team

 

update@ : 14:00 UTC/ 9:00 PM EST

Dear Customers,

We would like to confirm that the Live Support is back online.

Please feel free to contact us if you have any questions.

Kind regards,

SSLCerificate.com Support Team

Dear Customers,

Our website knowledgebase section is currently under an unscheduled maintenance.

The issue is being investigated and, unfortunately, we do not have exact ETA at the moment.

We apologize for any inconveniences this might cause and highly appreciate your patience.

We will keep you updated at once we have more information concerning the issue.

Kind regards,

SSLCertificate.com Support Team

 

update@ : 04:05 December 25 UTC/ 11:05 PM December 24 EST

Dear Customers,

We are glad to confirm that the issue is fully resolved and all the articles are loading without issues.

Thank you for your patience and understanding during this short outage.

Kind regards,

SSLCertificate.com Support Team

Dear Customers,

Our COMODO upstream provider is currently experiencing issues with their email servers.
Approval emails for COMODO domain validation certificates may be delivered with massive delays.

Unfortunately, the we do not have ETA regarding the issue resolution.

We keep in touch with COMODO CA technical support and will be glad to keep you updated.

You may feel free to contact our SSL Team via Live Chat or Ticket system if you have any questions. We also encourage you to try alternative validation for COMODO certificates.

Please accept our sincere apologies for the inconvenience.

Kind regards,
SSLCertificate.com Support Team

 

update@ : 7:42 UTC/ 2:42 AM EST
 
Dear Customers,
 
We would like to let you know that the issue has been investigated and Comodo Technical Team is working on its fix.
 
Some of the orders may still be affected.
 
We will monitor the issue and update you in 30 minutes.  Thank you for your patience and understanding.
 
Kind regards,

SSLCertificate.com Support Team

 

update@ : 8:12 UTC/ 3:12 AM EST

Dear Customers,

We would like to let you know that the issue has been fixed. Emails should be received without delays now.

Please accept our sincere apologies for the inconveniences this issue has caused to you.

 

Kind regards,
SSLCertificate.com Support Team

Dear Customers,
 
This announcement is to inform you about a forthcoming scheduled maintenance, which will take place at COMODO Certificate Authority on 10th, December 2016.
 
The timeframe for maintenance is as follows:
 
23:59 UTC 10th December 2016 – 00:59 UTC 11th December 2016
6:59 PM – 7:59 PM EST 10th December 2016
 
The maintenance will not affect existing, new, pending or issued SSLs in any way.
 
It will not be possible to purchase, activate, reissue, renew or cancel any COMODO SSL certificate within the aforementioned timeframe.
 
Thank you for your patience and understanding in this matter.
 
Kind regards,
SSLCertificate.com Support Team

 

Update @ 23:59 UTC | 6:59 PM EDT

Dear Customers,

We would like to let you know that the maintenance has started.

We will keep you updated on its progress via this post.

 

Update @ 00:32 UTC | 7:32 PM EDT

Dear Customers,

We are glad to let you know that the maintenance has been finished.

Thank you for your patience and understanding.

Dear Customers,

We are currently undergoing an unscheduled payment system maintenance that affects payments made via Credit Card.

During the maintenance it is impossible to use Credit Card as a payment method.

We apologize for this inconvenience and encourage you to use an alternative payment method (PayPal, Bitcoin).

The issues should be resolved within 1 hour.

We will keep you updated via this news post.

Thank you for your patience.

Kind regards,
SSLCertificate.com Support Team

 

update@ : 12:30 UTC | 7:30 AM EDT

Dear Customers,

We are glad to confirm that the issue is resolved.

Credit Card payments are re-enabled now.

Should you have any questions, please feel free to contact our Support Team.

Kind regards,
SSLCertificate.com Support Team

Live Chat
Our Partner
They Trust Our SSLs

Get infrequent updates on hottest SSL deals and SSL related news