News

Dear Customers,

This announcement is to inform you about the ongoing unscheduled maintenance on PayPal side.

The maintenance started at 5:10 PM EDT / 20:39 UTC, Jul/02/2020.

During the maintenance PayPal payments may not go through successfully; thus, we recommend that you use another method of payment such as credit cards (Visa, MasterCard, American Express).

Unfortunately, there is no ETA on the maintenance completion.

We will keep you updated on the progress and will let you know once the process is over.

We sincerely apologize for the inconvenience and thank you for your patience and understanding in this matter.

Kind regards,

SSLCertificate.com Support Team!

 

Update @ 6:20 PM EDT / 22:20 UTC

We are glad to let you know that the maintenance has been completed.

PayPal payments should go through successfully now.

Should you face any issues with PayPal payments, please contact our Support Team.

Thank you for your patience.

Kind regards,

SSLCertificate.com Support Team!

Dear Customers,

This announcement is to inform you about forthcoming scheduled maintenance, which will take place at Sectigo/COMODO Certificate Authority on June 20, 2020.

The timeframe for maintenance is as follows:

23:00 - 00:00 UTC | 7:00 PM - 8:00 PM EDT

The maintenance will not affect existing, new, pending, or issued SSLs in any way.

It may not be possible to activate, reissue, or download any Sectigo/COMODO SSL certificate within the aforementioned timeframe, as you will likely encounter various errors during the process.

We thank you for your patience and understanding in this matter.

Kind regards,
SSLCertificate.com Support Team

 

Update @ 23:00 UTC | 7:00 PM EDT

Dear Customers,

The maintenance has started.

We will update the post once it is completed.

Kind regards,
SSLCertificate.com Support Team

 

Update @ 23:30 UTC | 7:30 PM EDT

Dear Customers,

The maintenance is completed.

Kind regards,
SSLCertificate.com Support Team

Dear Customers,

This announcement is to inform you about forthcoming scheduled maintenance, which will take place at Sectigo/COMODO Certificate Authority on June 13, 2020.

The timeframe for maintenance is as follows:

23:00 - 00:00 UTC | 7:00 PM - 8:00 PM EDT

The maintenance will not affect existing, new, pending, or issued SSLs in any way.

It may not be possible to activate, reissue or download any Sectigo/COMODO SSL certificate within the aforementioned timeframe, as you will likely encounter various errors during the process.

We thank you for your patience and understanding in this matter.

Kind regards,

SSLCertificate.com Support Team

 

update@ : 11:00 UTC | 7:00 PM EDT

Dear Customers,
The maintenance has started.
We will keep you updated once it is finished.
Kind regards,
SSLCertificate.com Support Team


update@ : 11:35 UTC | 7:35 PM EDT


Dear Customers,
The maintenance has been completed.
Thank you for your patience.
Kind regards,
SSLCertificate.com Support Team
 

Dear Customers,

We would like to inform you about the scheduled PayPal maintenance on June, 12.

During this maintenance some PayPal payments may not go through.

Maintenance window:
12 AM – 5 AM EDT
4.00 – 9.00 UTC

If you face any issues with payments, feel free to contact our Support Team for further assistance.

We thank you for your patience and understanding in this matter.

Kind regards,
SSLCertificate.com Support Team

 

UPDATE @ 11:00 PM EDT, Jun 11 | 03:00 UTC, Jun/12

 

Dear customers,

We would like to inform you that PayPal maintenance has been started.

The expected maintenance window:
11:00 PM EDT, Jun 11 – 04:00 AM EDT, Jun 12
03:00 UTC, Jun/12 – 08:00 UTC, Jun/12

Once the maintenance is over, the status post will be updated.

Kind Regards,
SSLCertificate.com Support Team

 

Update @ 4:02 AM EDT | 8:02 AM UTC

Dear customers,

We are glad to let you know that the maintenance has been completed. The normal service has been restored.
Thank you!

Kind regards,
SSLCertificate.com Support Team

Dear Customers,

This announcement is to inform you about forthcoming scheduled maintenance, which will take place at Sectigo/COMODO Certificate Authority on June 13, 2020.

The timeframe for maintenance is as follows:

10:00 - 16:00 UTC | 6:00 AM - 12:00 PM EDT

The maintenance will not affect existing, new, pending, or issued SSLs in any way.

It will not be possible to activate, reissue or download any Sectigo/COMODO SSL certificate within the aforementioned timeframe, as you will likely encounter various errors during the process.

We thank you for your patience and understanding in this matter.

Kind regards,
SSLCertificate.com Support Team

Update@  6:00 AM EDT | 10:00 UTC

Dear Customers,

This is to let you know that the maintenance has started.

We will update this status post once it is finished.

Your patience is highly appreciated.

Best regards,

SSLCertificate.com Support Team

 

Update @ 16:00 UTC | 12:00 PM EST

Dear Customers,

We would like to let you know that the maintenance is completed.

Should you have any further questions, feel free to contact our Support Team anytime. We are here 24/7 for you!

Kind regards,
SSLCertificate.com Support Team

Dear Customers,       

PayPal is currently performing an unscheduled maintenance. As a result, you may receive errors during a checkout process.

In the meantime, we recommend that you use another method of payment such as credit cards (we accept direct Visa, MasterCard, Discover and American Express payments) or top up your Namecheap account funds with bitcoins/Bitcoin Cash to complete your purchases with us.

Unfortunately, we do not have any ETA so far. We will surely keep you updated on the progress.

Should you have any questions, feel free to contact our Support team anytime.

We sincerely apologize for the inconvenience. Thank you for your patience and understanding.

Kind regards,

SSLCertificate.com Support Team

 

Update@ 22:33 UTC | 6:33 PM EDT

Dear Customers,

The issue is now resolved.

Feel free to contact our Support Team if you have any questions on the matter.

Kind regards,
SSLCertificate.com Support Team

Dear Customers,

We regret to let you know that Sectigo/COMODO upstream provider is currently experiencing issues with their signing servers. As a result, the certificates may be issued and delivered with a significant delay.

Unfortunately, we do not have ETA regarding the issue resolution. We keep in touch with COMODO CA technical support and will be glad to keep you updated when we have any news.

We sincerely apologize for the inconvenience and thank you for your patience and understanding in this matter. We assure you that after the issue is resolved, all queued SSL certificates will be issued and delivered to SSL admin email addresses.

Please accept our sincere apologies for the inconvenience.

Kind regards,
SSLCertificate.com Support Team

Update@ 19:00 UTC | 3:00 PM EDT

Dear Customers,

We can see that the orders are getting issued.

We will monitor the situation and let you know once we see it is completely resolved.

Thank you for your patience and understanding!

Kind regards,
SSLCertificate.com Support Team

Update@ 19:20 UTC | 3:20 PM EDT

Dear Customers,

The issue is now resolved.

Feel free to contact our Support Team if you have any questions on the matter.

Kind regards,
SSLCertificate.com Support Team


Dear Customers,
 
This announcement is to inform you about forthcoming scheduled maintenance, which will take place at Sectigo/COMODO Certificate Authority on  June 06, 2020.
 
The timeframe for maintenance is as follows:
 
23:00 – 23:45 UTC | 7:00 – 7:45 PM EDT
 
The maintenance will not affect existing, new, pending, or issued SSLs in any way.
 
It will not be possible to activate, reissue or download any Sectigo/COMODO SSL certificate within the aforementioned timeframe, as you will likely encounter various errors during the process.
 
We thank you for your patience and understanding in this matter.
 
Kind regards,
SSLCertificate.com Support Team
 
update@ : 11:00 UTC | 7:00 PM EDT

Dear Customers,

The maintenance has started.
We will keep you updated once it is finished.

Kind regards,
SSLCertificate.com Support Team
 
update@ : 11:35 UTC | 7:35 PM EDT

Dear Customers,

The maintenance has been completed.
Thank you for your patience.

Kind regards,
SSLCertificate.com Support Team
 

Dear Customers,

We will be performing scheduled maintenance on the server where our support helpdesk is located on Monday, 8th June 2020. During the maintenance window, our support website https://support.sslcertificate.com/ will be unavailable; as a result, we will not be able to process any emails/tickets or chats.

The timeframe for the maintenance is as follows:

07:00 - 8:00 UTC | 03:00 - 04:00 EST

Our Customer Support Team will be online providing support via Skype. The following is our emergency Skype account:

sslcertificate

Please feel free to contact us via Skype during the maintenance.

Also, the creation of the new support accounts in our support system will be temporarily unavailable.

We thank you for your patience and understanding in this matter.

Kind regards,
SSLCertificate.com Support Team

Update@ 02:59 AM EST | 06:59 UTC

Dear Customers,

This is to let you know that the maintenance is postponed. It should be started at 3:30 EST/7:30 UTC.

We will update this status post once it is started.

Your patience is highly appreciated.

Best regards,

SSLCertificate.com Support Team

 

Update@  03:30 AM EST | 07:30 UTC

Dear Customers,

We are glad to let you know that maintenance has started.

Once the maintenance is finished, the status post will be updated.

We hope for your patience and understanding.

Best regards,

SSLCertificate.com Support Team

Update@ 04:45 AM EST| 08:45 UTC

Dear Customers,

This is to let you know that the maintenance has been completed.

We appreciate your patience and understanding.

Best regards,

SSLCertificate.com Support Team

Dear Customers,

 

PayPal is currently performing unscheduled maintenance. As a result, you may experience some issues with payments.

Please consider using other payment methods until the PayPal maintenance is over.

Unfortunately, we do not have any ETA so far. We will surely keep you updated on the progress.

Should you have any questions, feel free to contact our Support team anytime.

We sincerely apologize for the inconvenience. Thank you for your patience and understanding.

Kind regards,

SSLCertificate.com Support Team

Update @ 4:16 AM EDT | time 8:16 UTC

Dear Customers,

We are glad to let you know that the issue has been resolved, and the normal work of the affect services has been restored.Should you have any questions, please contact our Support Team.

Thank you for your patience!

Kind regards,

SSLCertificate.com Support Team

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