News

Dear Customers,

This announcement is to inform you about the forthcoming scheduled maintenance that is going to take place at  PayPal on May/1/2020.

During the maintenance PayPal payments may not go through successfully; thus, we recommend that you use another method of payment such as credit cards (Visa, MasterCard, American Express).

Timeframes:

May 1: 2:00 – 6:00  UTC | April 30-May 1: 10:00 PM – 02:00 AM EDT

We will keep you updated on the progress and will let you know once the maintenance is completed.

We sincerely apologize for the inconvenience and thank you for your patience and understanding in this matter.

Kind regards,

SSLCertificate.com Support Team

 

UPDATE @ May 1: 2:00 AM UTC | April 30 22:00 EDT

We would like to inform you that PayPal maintenance has been started.

We apologize for the inconveniences and thank you for your patience and understanding in this matter.

Once the maintenance is over, the status post will be updated.

If you have any questions, please contact our Support team.

Kind regards,

SSLCertificate.com Support Team

UPDATE @ May 1: 6:00 UTC | May 1: 02:00 AM EDT

 

Dear Customers,

This is to let you know that the maintenance has been completed.

We appreciate your patience and understanding.

Best regards,

SSLCertificate.com Support Team

Dear Customers,

Sectigo/COMODO is experiencing issues with their mailservers at the moment.

It means that all emails that come from Sectigo/COMODO (DCV emails, fulfillment emails) may be received with a huge delay.

We apologize for the inconveniences this may bring. The appropriate team is aware of the issue and is working on the fix.

As an alternative option, you can always switch to the HTTP or DNS-based validation for your certificate.

Unfortunately, there is no ETA in regard to the matter, however, we will keep you updated via this status post.

Thank you for your patience and understanding!

 

Kind regards,
SSLCertificate.com Support Team

 

Update@ 22:13 UTC | 06:13 PM EDT

Dear Customers,

This is to let you know that the issue is already being taken care of COMODO/Sectigo Technical Team.

We will keep you updated on the process via this status post.

We appreciate your patience and understanding in this matter.

Kind regards,
SSLCertificate.com Support Team

 

Update@ Apr 27 04:09 UTC | 12:09 AM EDT

Dear Customers,

Regretfully, the emails are still delivered with delay, which may reach 2-3 hours.

The issue was already escalated to the responsible team at Sectigo and they are working on the resolution.

Kind regards,
SSLCertificate.com Support Team

Update@ Apr 27 07:25 UTC | 3:25 AM EDT

Dear Customers,

To our deepest regret, the issue is still present.

It was already escalated to the responsible team at Sectigo and they are doing their best to resolve the issue as soon as possible.

We highly appreciate your patience and understanding.

Kind regards,
SSLCertificate.com Support Team

Update@ Apr 27 12:23 UTC | 8:23 PM EDT

Dear Customers,

We regret to let you know that the issue has not been resolved still.

The Sectigo technical team has escalated this issue and is working on the resolution.

Please accept our sincerest apologies for these inconveniences. We appreciate your patience in the matter.

Kind regards,
SSLCertificate.com Support Team

Update@ Apr 27 15:07 UTC | 11:07 AM EDT

Dear Customers,

Unfortunately, the issue with emails still persists. Please let us assure you that we are doing our best to resolve the issue as soon as possible.

We highly appreciate your patience and understanding.

Kind regards,
SSLCertificate.com Support Team

 

Update@ Apr 27 20:36 UTC | 04:36 PM EDT

Dear customers,

We apologize that the issue with DCV emails lasts so long and we hope for your patience and understanding.

Unfortunately, the issue may still present in some cases.

As soon as we have any news, we will inform you immediately.

Kind regards,
SSLCertificate.com Support Team

 

Update@ Apr 27 21:45 UTC | 05:45 PM EDT

Dear Customers,

We are glad to let you know that the issue has been resolved.

The emails should be sent out now without delays.

Kind regards,
SSLCertificate.com Support Team  

Dear Customers,

This announcement is to inform you about forthcoming scheduled maintenance, which will take place at Sectigo/COMODO Certificate Authority on April 25, 2020.

The timeframe for maintenance is as follows:

11:00 pm – 12:00 pm UTC 25th April 2020
7:00 pm – 8:00 pm EDT 25th April 2020

The maintenance will not affect existing, new, pending or issued SSLs in any way.

It will not be possible to activate, reissue or download any Sectigo/COMODO SSL certificate within the aforementioned timeframe, as you will likely encounter various errors during the process. The certificates may be issued and sent with the delays as well.

We thank you for your patience and understanding in this matter.

Kind regards,
SSLCertificate.com Support Team

update@ : 11:00 UTC | 7:00 PM EDT

Dear Customers,

The maintenance has started.

We will keep you updated once it is finished.

Kind regards,
SSLCertificate.com Support Team

update@ : 11:35 PM UTC | 7:35 PM EDT

Dear Customers,

The maintenance has been completed.

Thank you for your patience.

Kind regards,
SSLCertificate.com Support Team

Dear Customers,

This announcement is to inform you about forthcoming scheduled maintenance, which will take place at Sectigo/COMODO Certificate Authority on April 18, 2020.

The timeframe for maintenance is as follows:

11:00 – 12:00 UTC 18th April 2020
7:00 pm – 8:00 pm EDT 18th April 2020

The maintenance will not affect existing, new, pending or issued SSLs in any way.

It will not be possible to activate, reissue or download any Sectigo/COMODO SSL certificate within the aforementioned timeframe, as you will likely encounter various errors during the process. The certificates may be issued and sent with the delays as well.

We thank you for your patience and understanding in this matter.

Kind regards,
SSLCertificate.com Support Team

update@ : 11:00 UTC | 7:00 PM EDT

Dear Customers,

The maintenance has started.

We will keep you updated once it is finished.

Kind regards,
SSLCertificate.com Support Team

update@ : 11:35 UTC | 7:35 PM EDT

Dear Customers,

We are glad to let you know that the maintenance is finished.

Activations and reissues are re-enabled.

Feel free to contact us if you have any questions.

Kind regards,
SSLCertificate.com Support Team

Dear Customers,

This notification is to inform you that our Upstream provider will be performing a scheduled maintenance on April, 11.

The timeframe for the maintenance is the following:

April 11, 3:00 AM – 6:00 AM EDT | 07:00 – 10:00 UTC

The maintenance will not affect existing, new, pending or issued SSLs in any way.

There may be connection timeouts with our upstream provider and you may encounter intermittent errors when performing various actions with your certificates.

Thank you for your patience and understanding on this matter.

Kind regards,
SSLCertificate.com Support Team

Updated@ 3:00 AM EDT | 07:00 UTC

Dear Customers,

The maintenance has started. We will update the post upon the maintenance completion.

Thank you for your understanding!

Kind regards,

SSLCertificate.com Support Team

Updated@ 6:00 AM EDT | 10:00 UTC

Dear Customers,

The maintenace has been completed.

Thank you for your patience!

Kind regards,

SSLCertificate.com Support Team

Dear Customers,

This announcement is to inform you about forthcoming scheduled maintenance which will take place at Sectigo/COMODO Certificate Authority on April 11, 2020

The timeframe for maintenance is as follows:

23:00 – 23:30 UTC 11th April 2020
7:00 PM – 7:30 PM EDT 11th April 2020

The maintenance will not affect existing, new, pending or issued SSLs in any way.

It will not be possible to activate, reissue or download any Sectigo/COMODO SSL certificate within the aforementioned timeframe, as you will likely encounter various errors during the process.

We thank you for your patience and understanding in this matter.

Kind regards,
SSLCertificate.com Support Team  

Update@ : 23:00 UTC | 7:00 PM EDT

Dear Customers,

The maintenance has started.

We will keep you updated once it is finished.

Kind regards,
SSLCertificate.com Support Team

Update@ : 23:30 UTC | 7:30 PM EDT

Dear Customers,

The maintenance has been completed.

Thank you for your patience.

Kind regards,

SSLCertificate.com Support Team

 

Dear Customers,

This announcement is to inform you about forthcoming scheduled maintenance which will take place at Sectigo/COMODO Certificate Authority on April 4, 2020

The timeframe for maintenance is as follows:

 

23:00 – 23:30 UTC 4th April 2020
7:00 PM – 7:30 PM EDT 4th April 2020

 

The maintenance will not affect existing, new, pending or issued SSLs in any way.

It will not be possible to activate, reissue or download any Sectigo/COMODO SSL certificate within the aforementioned timeframe, as you will likely encounter various errors during the process.

We thank you for your patience and understanding in this matter.

Kind regards,
SSLCertificate.com Support Team  

 

Updated@ 7:00 PM EDT | 23:00 UTC 
 
Dear Customers,
 
The maintenace has started. We will update the post upon the maintenace completion.
 
Thank you for your understanding!
 
 
Kind regards,

SSLCertificate.com Support Team  

 

Updated@ 7:30 PM EDT | 23:30 UTC 
 
Dear Customers,
 
The maintenace has been completed.
 
Thank you for your patience!
 
 
Kind regards,

SSLCertificate.com Support Team  

 

 

 

Dear Customers,

This announcement is to inform you about forthcoming scheduled maintenance, which will take place at Sectigo/COMODO Certificate Authority on March 29, 2020.

The timeframe for maintenance is as follows:

00:00 – 01:00 UTC 29th March 2020
8:00 PM – 9:00 PM EDT 28th March 2020

The maintenance will not affect existing, new, pending or issued SSLs in any way.

It will not be possible to activate, reissue or download any Sectigo/COMODO SSL certificate within the aforementioned timeframe, as you will likely encounter various errors during the process.

We thank you for your patience and understanding in this matter.

Kind regards,
SSLCertificate.com Support Team

update@ : 00:00 UTC | 8:00 PM EDT
 
Dear Customers,
 
The maintenance has started.
 
We will keep you updated once it is finished.
 
Kind regards,
SSLCertificate.com Support Team
 
update@ : 00:40 UTC | 8:40 AM EDT
 
Dear Customers,
 
We are glad to let you know that the maintenance is finished.
 
Activations and reissues are re-enabled.
 
Feel free to contact us if you have any questions.
 
Kind regards,
SSLCertificate.com Support Team
 

Dear Customers,

This announcement is to inform you about forthcoming scheduled maintenance, which will take place at Sectigo/COMODO Certificate Authority on March 16, 2020.

The timeframe for maintenance is as follows:

23:30 UTC 16th March 2020 – 00:00 UTC 17th March 2020

The maintenance will not affect existing, new, pending or issued SSLs in any way.

It will not be possible to activate, reissue or download any Sectigo/COMODO SSL certificate within the aforementioned timeframe, as you will likely encounter various errors during the process.

We thank you for your patience and understanding in this matter.

Kind regards,
SSLCertificate.com Support Team

 

Updated@ 7:30 PM EST | 23:30 UTC


Dear Customers,

The maintenance has started. We will update the post upon the maintenance completion.

Thank you for your understanding!


Kind regards,

SSLCertificate.com Support Team

 

 

Updated@ 7:40 PM EST | 23:40 UTC


Dear Customers,

The maintenance has been completed.

Thank you for your patience!


Kind regards,

SSLCertificate.com Support Team

Dear Customers,

This announcement is to inform you about the forthcoming scheduled maintenance that is going to take place at  PayPal on Mar/20/2020.

During the maintenance PayPal payments may not go through successfully; thus, we recommend that you use another method of payment such as credit cards (Visa, MasterCard, American Express) to complete your purchases with us.

Timeframes:

1:00 AM – 1:15 AM EDT 05:00 – 05:15 UTC

We will keep you updated on the progress and will let you know once the maintenance is completed.

We sincerely apologize for the inconvenience and thank you for your patience and understanding in this matter.

Kind regards,

SSLCertificate.com Support Team

Updated@ 1:00 AM EST | 05:00 UTC

Dear Customers,
The maintenance has started. We will update the post upon the maintenance completion.

Thank you for your understanding!

Kind regards,


SSLCertificate.com Support Team

Updated@ 1:15 AM EST | 05:15 UTC

Dear Customers,

The maintenance has been completed.

Thank you for your patience!

Kind regards,

SSLCertificate.com Support Team

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