News

Dear Customers,

This announcement is to inform you about forthcoming scheduled maintenance, which will take place at Sectigo/COMODO Certificate Authority on March 22, 2020.

The timeframe for maintenance is as follows:

00:00 – 05:00 UTC 22nd March 2020
8:00 PM 21st March –  1:00 AM EDT 22nd March 2020

The maintenance will not affect existing, new, pending or issued SSLs in any way.

It will not be possible to activate, reissue or download any Sectigo/COMODO SSL certificate within the aforementioned timeframe, as you will likely encounter various errors during the process.

We thank you for your patience and understanding in this matter.

Kind regards,
SSLCertificate.com Support Team

Updated@ 8:00 PM EST | 00:00 UTC

Dear Customers,

The maintenance has started. We will update the post upon the maintenance completion.

Thank you for your understanding!
Kind regards,

SSLCertificate.com Support Team

 

Updated@ 00:00 AM EST | 04:00 UTC

Dear Customers,

The maintenance has been completed.

Thank you for your patience!


Kind regards,

SSLCertificate.com Support Team

Dear Customers,

This announcement is to inform you about forthcoming scheduled maintenance, which will take place at Sectigo/COMODO Certificate Authority on March 15, 2020.

The timeframe for maintenance is as follows:

00:00 – 04:00 UTC 15th March 2020
8:00 PM 14th March – 12:00 AM EDT 15th March 2020

The maintenance will not affect existing, new, pending or issued SSLs in any way.

It will not be possible to activate, reissue or download any Sectigo/COMODO SSL certificate within the aforementioned timeframe, as you will likely encounter various errors during the process.

We thank you for your patience and understanding in this matter.

Kind regards,
SSLCertificate.com Support Team

Updated@ 8:00 PM EST | 00:00 UTC
Dear Customers,

The maintenance has started. We will update the post upon the maintenance completion.

Thank you for your understanding!
Kind regards,

SSLCertificate.com Support Team

Updated@ 0:00 AM EST | 03:00 UTC
Dear Customers,

The maintenance has been completed.

Thank you for your patience!
Kind regards,

SSLCertifcate.com Support Team

Dear Customers,

This announcement is to inform you about forthcoming scheduled maintenance, which will take place at Sectigo/COMODO Certificate Authority on March 14, 2020.

The timeframe for maintenance is as follows:

07:00 – 14:00 UTC 14th March 2020
3:00 AM – 10:00 AM EST 14th March 2020

The maintenance will not affect existing, new, pending or issued SSLs in any way.

It will not be possible to activate, reissue or download any Sectigo/COMODO SSL certificate within the aforementioned timeframe, as you will likely encounter various errors during the process.

We thank you for your patience and understanding in this matter.

Kind regards,
SSLCertificate.com Support Team

Updated@ 3:00 AM EST | 07:00 UTC

Dear Customers,

The maintenance has started. We will update the post upon the maintenance completion.

Thank you for your understanding!

Kind regards,
SSLCertificate.com Support Team  

Updated@ 9:55 AM EST | 13:55 UTC

Dear Customers,

The maintenance  is completed.

Thank you for your understanding! Please let us know if there are any questions or concerns.

Kind regards,
SSLCertificate.com Support Team

Dear Customers,

This announcement is to inform you about the forthcoming scheduled maintenance that is going to take place at  PayPal on Mar/13/2020.

During the maintenance PayPal payments may not go through successfully; thus, we recommend that you use another method of payment such as credit cards (Visa, MasterCard, American Express), or top up your Namecheap account funds with bitcoins to complete your purchases with us.

Timeframes:

1:00 AM – 1:15 AM EDT | 05:00 – 05:15 UTC

We will keep you updated on the progress and will let you know once the maintenance is completed.

We sincerely apologize for the inconvenience and thank you for your patience and understanding in this matter.

Kind Regards,
SSLCertificate.com Support Team

 

Update @ 1:00 AM EDT | 05:00 UTC

Dear Customers,

The maintenance has started.

Kind Regards,
SSLCertificate.com Support Team

 

Update @ 1:15 AM EDT | 05:15 UTC

Dear Customers,

The maintenance has been completed. We thank you for your patience.

Kind Regards,
SSLCertificate.com Support Team

Dear Customers,

We regret to let you know that Sectigo/COMODO upstream provider is currently experiencing issues with their signing servers. As a result, the certificates may be issued and delivered with a significant delay.

Unfortunately, we do not have ETA regarding the issue resolution. We keep in touch with COMODO CA technical support and will be glad to keep you updated when we have any news.

We sincerely apologize for the inconvenience and thank you for your patience and understanding in this matter. We assure you that after the issue is resolved, all queued SSL certificates will be issued and delivered to SSL admin email addresses.

Please accept our sincere apologies for the inconvenience.

Kind regards,
SSLCertificate.com Support Team

 

Updated@ 9:15 PM EST | 02:16 UTC (March 4th)

Dear Customers,

To our regret, the issue is still under the investigation on Sectigo side. We are closely monitoring the situation and will update you as soon as we have any news.

For now, we can see that the certificates are issued within 30-40 minutes after the validation is completed.

Please accept our sincerest apologies for any inconvenience the situation causes.

Kind regards,
SSLCertificate.com Support Team

Updated@ 9:53 PM EST | 02:52 UTC (March 4)

Dear Customers,

We are glad to let you know that the issue is now resolved. the certificates are issued normally now.

We thank you for your patience and understanding on the matter.

Kind regards,
SSLCertificate.com Support Team

Dear Customers,

We regret to let you know that Sectigo/COMODO upstream provider is currently experiencing issues with their signing servers. As a result, the certificates may be issued and delivered with a delay.

Unfortunately, we do not have ETA regarding the issue resolution. We keep in touch with COMODO CA technical support and will be glad to keep you updated when we have any news.

We sincerely apologize for the inconvenience and thank you for your patience and understanding in this matter. We assure you that after the issue is resolved, all queued SSL certificates will be issued and delivered to SSL admin email addresses.

Please accept our sincere apologies for the inconvenience.

Kind regards,
SSLCertificate.com Support Team

 

Updated@ 10:08 PM EST | 3:08 UTC

Dear Customers,

Unfortunately, there is no ETA regarding the issue resolution.

We are extremely sorry for all the inconvenience.

We are closely monitoring the situation and will update the post once the issue is resolved.

Kind regards,
SSLCertificate.com Support Team

Update@ 1:20 PM EST | 6:20 UTC

Dear Customers,

To our deepest regret, the issue is not fixed for now.

Rest assured that Sectigo/COMODO upstream provider's technical team is working on the matter.

We do not have any ETA regarding the issue resolution.

Once again, accept our apologies for all the inconvenience.

This post will be updated once the issue is resolved.

Kind regards,
SSLCertificate.com Support Team

Update@ 2:37 PM EST | 7:37 UTC

Dear Customers,

Here is a slight update we received from Sectigo/COMODO technical team: HTTP-based and DNS-based validation methods are affected as well.

That is why the certificates can be validated via the email method only. The delays in issuance are still present. 

Please accept our sincere appreciation for your patience.

Kind regards,
SSLCertificate.com Support Team

Update@ 6:11 PM EST | 11:11 UTC

Dear Customers,

The issues with the HTTP-based and DNS-based validation methods seem to be fixed on the Sectigo/ COMODO side. However, the certificates are still issued with the delays.

We are in touch with the Sectigo technical team so that we can closely monitor the situation.

Your patience and understanding are most appreciated.

Kind regards,
SSLCertificate.com Support Team

Update @ 01:51 AM EST | 18:51 UTC

Dear Customers,

We are glad to let you know that the issue is now resolved. All the certificates are now issued normally.

Should you have any further questions, please reach us via Live Chat or Submit a Ticket.

Kind regards,
SSLCertificate.com Support Team

Dear Customers,

This announcement is to inform you about the forthcoming scheduled maintenance that is going to take place at  PayPal on Feb/28/2020.

During the maintenance PayPal payments may not go through successfully; thus, we recommend that you use another method of payment such as credit cards (Visa, MasterCard, American Express).

Timeframes:

1:00 AM – 1:15 AM EDT | 06:00 – 06:15 UTC

We will keep you updated on the progress and will let you know once the maintenance is completed.

We sincerely apologize for the inconvenience and thank you for your patience and understanding in this matter.

Kind regards,

SSLCertificate.com Support Team

_____________________________

Update @ Feb 28, 2020

Dear customers,

This is to inform you that PayPal maintenance originally scheduled for February 27, 2020, has been rescheduled to March 6, 2020.

Timeframes:

1:00 AM – 1:15 AM EDT | 06:00 – 06:15 UTC

We will keep you updated on the progress and will let you know once the maintenance is started.

We thank you for your patience and understanding in this matter.

Kind regards,

SSLCertificate.com Support Team

 

update@ : 06:00 UTC | 1:00 AM EST

Dear Customers,

The maintenance has started.

We will keep you updated once it is finished.

Kind regards,

SSLCertificate.com Support Team

 

Update @ 06:15 UTC | 1:15 AM EST

Dear Customers,

We are glad to let you know that the maintenance has been completed. The normal service has been restored.

Thank you!

Kind regards,
SSLCertificate.com Support Team

Dear Customers,

We are experiencing connectivity issues that may affect your ability to contact our support team. We would like to apologize for the temporary inconvenience and let you know that the issue is being worked on.

Once we have more information regarding this situation, this post will be updated.

Thank you for your patience!

Best regards,
SSLCertificate.com


Update @ 12:55 PM EDT | 17:55 UTC

Dear customers,

We are glad to let you know that the issue is fixed now.

We are grateful for your patience and understanding on the matter.

Please do not hesitate to reach our Support Team if you have any questions or concerns.

Kind regards,
SSLCertificate.com Support Team

Dear Customers,

This announcement is to inform you about forthcoming scheduled maintenance, which will take place at Sectigo/COMODO Certificate Authority on March 1, 2020.

The timeframe for maintenance is as follows:

00:00 - 01:00 UTC March 1, 2020
7:00 - 8:00 PM EST February 29, 2020

The maintenance will not affect existing, new, pending or issued SSLs in any way. It will not be possible to activate, reissue or download any Sectigo/COMODO SSL certificate within the aforementioned timeframe, as you will likely encounter various errors during the process.

We thank you for your patience and understanding in this matter.

Kind regards,

SSLCertificate.com Support Team

 

update@ : 00:00 UTC | 7:00 PM EST

Dear Customers,

The maintenance has started.

We will keep you updated once it is finished.

Kind regards,
SSLCertificate.com Support Team

 

update@ : 01:01 UTC | 7:01 PM EST

Dear Customers,

We are glad to let you know that the maintenance is finished.

Activations and reissues are re-enabled.

Feel free to contact us if you have any questions.

Kind regards,
SSLCertificate.com Support Team

Dear Customers,

We regret to let you know that Sectigo/COMODO upstream provider is currently experiencing issues with their signing servers for multi-domain certificates. As a result, the multi-domain certificates may be issued and delivered with a significant delay.

The ETA regarding the issue resolution is up to 2 hours. We keep in touch with Sectigo CA technical support and will be glad to keep you updated when we have any news.

We sincerely apologize for the inconvenience and thank you for your patience and understanding in this matter. We assure you that after the issue is resolved, all queued SSL certificates will be issued and delivered to SSL admin email addresses.

Please accept our sincere apologies for the inconvenience.

Kind regards,
SSLCertificate.com Support Team

Update @ 6:10 AM EDT | 11:10 UTC
Dear customers,

Regretfully, the issue is still in progress. According to our SSL upstream provider Sectigo, the issue is being worked on to be resolved as soon as possible.  

We will continue checking the updates on the matter with Sectigo CA technical team. The status page will be updated as soon as we have news or within 2 hours.

Kind regards,
SSLCertificate.com Support Team


Update @ 8:55 AM EDT | 13:55 UTC
Dear customers,

We are glad to let you know that the issue is fixed now.

We are grateful for your patience and understanding on the matter.

Please do not hesitate to reach our Support Team if you have any questions or concerns.

Kind regards,
SSLCertificate.com Support Team

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