News

Dear Customers,

This announcement is to inform you about a forthcoming scheduled maintenance, which will take place at Sectigo/COMODO Certificate Authority on July 27, 2019.

The timeframe for maintenance is as follows:

23:00 - 00:00 UTC
7:00 - 8:00 PM EDT

The maintenance will not affect existing, new, pending or issued SSLs in any way.

It will not be possible to activate, reissue or download any Sectigo/COMODO SSL certificate within the aforementioned timeframe, as you will likely encounter various errors during the process.

We thank you for your patience and understanding in this matter.

Kind regards,
SSLCertificate.com Support Team

Update @ 23:00 UTC | 7:00 PM EDT

Dear Customers,

The maintenance has started.

We will update the post once the maintenance is completed.

Kind regards,
SSLCertificate.com Support Team

Update @23:30 UTC | 7:30 PM EDT

Dear Customers,

We are glad to let you know that the scheduled Sectigo maintenance is completed.

We thank you for your patience and understanding on the matter!

Kind regards,
SSLCertificate.com Support Team

Dear Customers,

This announcement is to inform you about a forthcoming scheduled maintenance, which will take place at Sectigo/COMODO Certificate Authority on July 20, 2019.

The timeframe for maintenance is as follows:

23:00 - 00:00 UTC
7:00 - 8:00 PM EDT

The maintenance will not affect existing, new, pending or issued SSLs in any way.

It will not be possible to activate, reissue or download any Sectigo/COMODO SSL certificate within the aforementioned timeframe, as you will likely encounter various errors during the process.

We thank you for your patience and understanding in this matter.

Kind regards,
SSLCertificate.com Support Team

 

update@ : 23:00 UTC | 7:00 PM EDT

Dear Customers,

The maintenance has started.

We will keep you updated once it is finished.

Kind regards,
SSLCertificate.com Support Team

 

 

update@ : 23:30 UTC | 7:30 PM EDT

Dear Customers,

We are glad to let you know that the maintenance is finished.

Activations and reissues are re-enabled.

Feel free to contact us if you have any questions.

Kind regards,
SSLCertificate.com Support Team

Dear Customers,

Our Sectigo/COMODO CA upstream provider is currently experiencing issues with their system. The issues affect new SSL activations and reissues resulting in errors. Existing purchased, pending or issued certificates are not affected in any way.

Unfortunately, the we do not have ETA regarding the issue resolution. We keep in touch with COMODO CA technical support and will be glad to keep you updated.

Feel free to contact our SSL support team via Live Chat or Ticket system if you have any questions.

Please accept our sincere apologies for the inconvenience.

Kind regards,
SSLCertificate.com Support Team

Dear Customers,

We would like to inform you about the scheduled PayPal maintenance.

During this maintenance some PayPal payments may not go through.

Start date: Friday, Jul 19, 2019

Maintenance window: 1.00 AM –5.00 AM EDT | 05:00 – 09:00 UTC

If you face any issues with payments, feel free to contact our Support Team for further assistance.

We will update you once the maintenance is finished.

Best regards,

SSLCertificate.com Support Team

 

UPDATE @ 1:02 AM EDT | 05:02 UTC

Dear Customers,

We would like to inform you that PayPal maintenance has been started.

If you face any issues with PayPal payments, please contact our Support Team.

Once the maintenance is over, the status post will be updated.

Your understanding is highly appreciated.

Kind Regards,

SSLCertificate.com Support Team

 

Update @ 5.03 AM EDT | 09:03 UTC

The maintenance is completed now.

Should you face any issues with Paypal payments, please contact our Support team. We thank you for your patience.

Best regards,

SSLCertificate.com Support Team

Dear Customers,

This announcement is to inform you about a forthcoming scheduled maintenance which will take place at Sectigo/Comodo Certificate Authority on Saturday, July 13, 2019.

The time frame for the maintenance is following:

09:00  - 15:00 UTC 13th July 2019
5:00 AM - 11:00 AM EDT 13th July 2019

The maintenance will not affect existing, new, pending or issued SSL certificates in any way. It may not be possible to activate, reissue or cancel any Sectigo SSL certificate within the aforementioned time frame.

We thank you for your patience and understanding on this matter.

Kind regards,
SSLCertificate.com Support Team

 

update@ : 09:00 UTC | 5:00 AM EDT

Dear Customers,

The maintenance has started.

We will keep you updated once it is finished.

Kind regards,
SSLCertificate.com Support Team

 

update@ : 15:00 UTC | 11:00 AM EDT
 
Dear Customers,
 
The first part of the maintenance has finished.
 
Stay updates for the maintenance resume.
 
Kind regards,
SSLCertificate.com Support Team
 

update@ : 23:00 UTC - 7:00 PM EDT 13th July 2019

Dear Customers,

The second part of the maintenance has started.

We will keep you updated once it is finished.

Kind regards,
SSLCertificate. com Support Team

 

Dear Customers,

We are glad to let you know that the maintenance is finished.

Activations and reissues are re-enabled.

Feel free to contact us if you have any questions.

Kind regards,
Namecheap Support Team

 

update@ : 23:45 UTC - 07:45 PM 13th July 2019

Dear Customers,

We are glad to let you know that the maintenance is finished.

Feel free to contact us if you have any questions.

Kind regards,
SSLCertificate.com Support Team

Dear Customers,

This announcement is to inform you about a forthcoming scheduled maintenance that is going to take place at  PayPal on Jul/11/2019.

During the maintenance, PayPal payments may not go through successfully; thus, we recommend that you use alternative payment method such as credit cards (Visa, MasterCard, American Express).

The timeframes of the maintenance are as follows:

11:00 PM (Jul/10) – 7:00 AM (Jul/11) EDT / 03:00 – 11:00 UTC

We will keep you updated on the progress and will let you know once the maintenance is completed.

We sincerely apologize for the inconvenience and thank you for your patience and understanding in this matter.

Kind regards,

SSLCertificate.com Support Team

 

UPDATE @ 11:00 PM EDT | 03:00 UTC

Dear Customers,

We would like to inform you that PayPal maintenance has been started.

If you face any issues with PayPal payments, please contact our Support Team.Once the maintenance is over, the status post will be updated.

Kind Regards,

SSLCertificate.com Support Team

 

UPDATE @ 07:00 AM EDT | 11:00 UTC

Dear Customers,

We are glad to let you know that the maintenance is completed now.

If you face any issues with PayPal payments, please do not hesitate to contact our Support Team.

Kind Regards,

SSLCertificate.com Support Team

Dear Customers,

This announcement is to inform you about a forthcoming scheduled maintenance which will take place at SECTIGO/COMODO Certificate Authority on July 6, 2019.

The time frame for the maintenance is following:

23:00  - 23:30 UTC 6th July 2019
7:00 - 7:30 PM EDT 6th July 2019

The maintenance will not affect existing, new, pending or issued SSL certificates in any way. It will not be possible to activate, reissue or cancel any SECTIGO SSL certificate within the aforementioned time frame.

We thank you for your patience and understanding on this matter.

Kind regards,
SSLCertificate.com Support Team

 

Update @23:00 UTC | 7:00 EDT

Dear Customers,

This is to let you know that the maintenance has started.

We will update this status post once it is finished.

Thank you for your patience!

Kind regards,
SSLCertificate.com Support Team

Update @23:30 UTC | 7:30 EDT

 

Dear Customers,

 

This is to let you know that the maintenance has been completed successfully.

 

We appreciate your patience and understanding in this matter.

 

Kind regards,
SSLCertificate.com Support Team

Dear Customers,
 
Sectigo/COMODO is experiencing issues with their mailservers at the moment.
It means that all emails that come from Sectigo/COMODO (DCV emails, fulfillment emails) may be received with a delay.
 
We apologize for the inconveniences this may bring. The appropriate team is aware of the issue and is working on the fix.
Unfortunately, there is no ETA in regard to the matter, however, we will keep you updated via this status post.
 
Thank you for your patience and understanding!
 
Kind regards,
SSLCertificate.com Support Team
 
update@: 17:20 UTC / 1:20 PM EDT 1st July
 
Dear Customers,
 
The issue with mailservers at Sectigo/COMODO has been resolved.
The queued emails will be delivered shortly.
 
Once again, please accept our apologies for the matter.
 
Thank you for your patience!
 
Kind regards,
SSLCertificate.com Support Team

Dear Customers,

This announcement is to inform you about a forthcoming scheduled maintenance, which will take place at Sectigo Certificate Authority on Saturday, June 29, 2019.

The timeframe for maintenance is as follows:

UTC: 23:00 June 29 - 00:00 June 30, 2019
EDT : 7:00 - 8:00 PM June 29, 2019

The maintenance will not affect existing, new, pending or issued SSLs in any way.

It will not be possible to activate, reissue or cancel any Sectigo SSL certificate within the aforementioned timeframe.

We thank you for your patience and understanding in this matter.

Kind regards,
SSLCertificate.com Support Team

update@ : 23:00 UTC | 7:00 PM EST

Dear Customers,

The maintenance has started.

We will keep you updated once it is finished.

Kind regards,
SSLСertificate.com Support Team

update@ : 23:31 UTC | 7:31 PM EST

Dear Customers,

We are glad to let you know that the maintenance is finished.

Feel free to contact us if you have any questions.

Kind regards,
SSLCertificate.com Support Team

Dear Customers,

We regret to let you know that our upstream provider Sectigo/COMODO CA is currently experiencing issues with their email servers.
Automated email correspondence (including approval, fulfillment and callback emails) from the Certificate Authority may be delivered with massive delays.

Unfortunately, the we do not have ETA regarding the issue resolution. We keep in touch with COMODO CA technical support and will be glad to keep you updated.

Feel free to contact our SSL support team via Live Chat or Ticket system if you have any questions. We also encourage you to try alternative methods for validation of SSL certificates instead of email.

Please accept our sincere apologies for the inconvenience.

Kind regards,
SSLCertificate.com Support Team

Update @ 8:35 AM EDT | 12:35 UTC

 

Dear customers,

 

We are glad to let you know that the issue with email delivery is fixed now. All the emails should be delivered within next 15 minutes.

Please let us know if you still face any issues.

We thank you for your patience and understanding o the matter.

 

Kind regards,
SSLcertificate.com Support Team

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