News

Dear Customers,

Our upstream provider COMODO is currently performing an unscheduled maintenance.

Due to the maintenance, domain control validation emails are not being received.

Unfortunately, we do not have the exact ETA, however, the issue should not take longer than 1 hour. Meanwhile, please stick to alternative validation methods: HTTP- or DNS-based validation. 

In order to proceed with DNS- or HTTP-based validation, please contact our Support Team.

We keep in touch with COMODO and will be glad to keep you updated on the process of issue resolution.

Feel free to contact our SSL Team via Live Chat or Ticket system if you have any questions during the maintenance.

Please accept our sincere apologies for the inconvenience.

Kind regards,
SSLCertificate.com Support Team

 

update @ 21:54 UTC | 5:54 PM EDT

Dear Customers,

Unfortunately, the issue is still ongoing.

We are waiting for updates from COMODO and will keep you posted here each 2 hours.

Thank you for your patience.

Kind regards,
SSLCertificate.com Support Team

 

update @ 23:12 UTC | 7:12 PM EDT

Dear Customers,

We are glad to let you know that the issue has been resolved. The queue of emails is cleared now.

We apologize for the inconveniences the maintenance might have caused you.

Thank you for your patience on the matter.

Kind regards,

SSLCertificate.com Support Team

Dear Customers,

Our COMODO upstream provider is currently experiencing issues with their email servers.
Email for COMODO certificates may be delivered with massive delays. This applies to domain control validation, fulfillment and callback emails.

Unfortunately, we do not have ETA regarding the issue resolution.

We keep in touch with COMODO CA technical support and will be glad to keep you updated.

You may feel free to contact our SSL Team via Live Chat or Ticket system if you have any questions. We also encourage you to try alternative validation for COMODO certificates.

Please accept our sincere apologies for the inconvenience.

Kind regards,
SSLCertificate.com Support Team

 

Update @ 14:10 UTC | 10:10 AM EDT

Dear Customers,

The issue is still ongoing and the issue with the emails persists.

We are waiting for updates from COMODO and will keep you posted here each 4 hours.

Thank you for your patience.

Kind regards,
SSLCertificate.com Support Team

 

Update @ 17:25 UTC | 1:25 PM EDT

Dear Customers,

The issue is resolved on COMODO side.

The queue of emails is getting cleared gradually, so it may take some time for the queued emails to be delivered.

We will update this post once the issue can be considered resolved completely

Kind regards,
SSLCertificate.com Support Team

 

Update @ 17:50 UTC | 1:50 PM EDT

Dear Customers,

The queue of emails is cleared now.

The emails are delivered as they should be.

We apologize for the incolveniences the outage might have caused you.

Kind regards,
SSLCertificate.com Support Team

Dear Customers,

This is to inform you about the upcoming scheduled maintenance at our Upstream Provider, which will take place on May 16th, 2018.

The timeframe for the maintenance is the following:

06:00 – 09:00 UTC | 2:00 – 5:00 AM EDT

The maintenance will not affect existing, new, pending or issued SSLs in any way.

There may be connection timeouts with our upstream provider and you may receive intermittent errors when performing various actions with your certificates.

We thank you for your patience and understanding on this matter.

Kind regards,
SSLCertificate.com Support Team

 

update@ : 6:00 UTC | 2:00 AM EDT

Dear Customers,

The maintenance has started.

We will keep you updated once it is finished.

Kind regards,
SSLCertificate.com Support Team

 

update@ : 09:00 UTC | 5:00 AM EDT

Dear Customers,

We are glad to let you know that the maintenance is finished.

Feel free to contact us if you have any questions.

Kind regards,
SSLCertificate.com Support Team

Dear Customers,

This announcement is to inform you about a forthcoming scheduled maintenance, which will take place at COMODO Certificate Authority on Saturday, 12th May 2018.

The timeframe for maintenance is as follows:

22:59 - 23:30 UTC
6:59 - 7:30 PM EDT

The maintenance will not affect existing, new, pending or issued SSLs in any way.

It will not be possible to activate, reissue or cancel any COMODO SSL certificate within the aforementioned timeframe.

We thank you for your patience and understanding in this matter.

Kind regards,
SSLCertificate.com Support Team

 

update@:  22:59 UTC / 06:59 PM EST  12th May

Dear Customers,

COMODO scheduled maintenance has started.

We will update the post as soon as the maintenance is finished.

Thank you for your patience!

Kind regards,
SSLCertificate.com Support Team

 

update@: 23:25 UTC / 07:25 PM EST  12th May

Dear Customers,

COMODO scheduled maintenance has finished.

Certificate management features are enabled.

Thank you for your patience on this matter!

Kind regards,
SSLCertificate.com Support Team

Dear Customers,

This is to inform you about the upcoming scheduled maintenance at our Upstream Provider, which will take place on May 10, 2018.

The timeframe for the maintenance is the following:

06:00 – 09:00 UTC | 2:00 – 5:00 AM EDT

The maintenance will not affect existing, new, pending or issued SSLs in any way.

There may be connection timeouts with our upstream provider and you may receive intermittent errors when performing various actions with your certificates.

We thank you for your patience and understanding on this matter.

Kind regards,
SSLCertificate.com Support Team

 

 

Update @ May 4, 1:00 PM EDT | 17:00 UTC

We would like to let you know that the maintenance has been rescheduled to May 11. The time-frame remains the same:

06:00 – 09:00 UTC | 2:00 – 5:00 AM EDT

Thank you for your understanding.

Kind regards,
SSLcertificate.com Support Team

 

Update @ May 11th, 02:00 PM EDT | 06:00 UTC

Dear Customers,

This is to let you know that the maintenance has started.

We will update you once it is finished.

Thank you for your patience and understanding in this matter.

Kind regards,
SSLcertificate.com Support Team

 

Update @May 11th, 05:30 PM EDT | 09:30 UTC

Dear Customers,

We are glad to let you know that the maintenance has been completed.

Thank you for your patience!

Kind regards,
SSLcertificate.com Support Team

Dear Customers,

This announcement is to inform you about a forthcoming scheduled maintenance, which will take place at COMODO Certificate Authority on Saturday, 5th May 2018.

The timeframe for maintenance is as follows:

22:59 - 23:30 UTC | 6:59 PM - 7:30 PM EDT

The maintenance will not affect existing, new, pending or issued SSLs in any way.

It will not be possible to activate, reissue or cancel any COMODO SSL certificate within the aforementioned timeframe.

We thank you for your patience and understanding in this matter.

Kind regards,
SSLCertificate.com Support Team

 

update@ :22:59 UTC/ 6:59 PM EDT

Dear Customers,

The maintenance has started.

We will keep you updated via this post.

Your patience is highly appreciated.

Kind regards,
SSLCertificate.com Support Team

 

update@ :23:10 UTC/ 7:10 PM EDT

Dear Customers,

The maintenance is completed.

Thank you for your patience during this short outage.

Kind regards,
SSLCertificate.com Support Team

Dear Customers,

Our COMODO upstream provider is currently experiencing issues with their email servers.
Approval emails for COMODO certificates may be delivered with massive delays. Callback emails and email with issued SSL certificates are affected as well.

Unfortunately, we do not have ETA regarding the issue resolution.

We keep in touch with COMODO CA technical support and will be glad to keep you updated.

You may feel free to contact our SSL Team via Live Chat or Ticket system if you have any questions. We also encourage you to try alternative validation for certificates.

Please accept our sincere apologies for the inconvenience.

Kind regards,
SSLCertificate.com Support Team

update: 21:25 PM UTC  | 5:25 PM EDT

Dear Customers, 

Unfortunately, the issues are still ongoing. 

Once we have any news, we will update you here. 

We are sorry for any inconveniences. 

Kind regards,
SSLCertificate.com Support Team

update: 01:20 PM UTC May 4th  | 08:20 PM EDT May 3rd

Dear Customers,

We are glad to inform you that the issue is resolved.

Thank you for your great patience!

 

Kind regards,
SSLCertificate.com Support Team

Dear Customers,

This announcement is to inform you about a forthcoming scheduled maintenance, which will take place at COMODO Certificate Authority on April 28th, 2018.

The timeframe for maintenance is as follows:

22:59  - 23.29 UTC 28th April 2018
06:59 PM - 07:29 PM EDT 28th April 2018

The maintenance will not affect existing, new, pending or issued SSLs in any way.

It will not be possible to activate, reissue or cancel any COMODO SSL certificate within the aforementioned timeframe.

We thank you for your patience and understanding in this matter.

Kind regards,
SSLCertificate.com Support Team

Dear Customers,

Our upstream provider Comodo CA is currently performing an unscheduled maintenance.

You may receive errors during the connection to your websites via HTTPS due to issues with accessing Comodo CA OCSP and CRL servers as well as other latency related issues.

We keep in touch with them and will be glad to keep you updated every two hours.

You may feel free to contact our SSL Team via Live Chat or Ticket system if you have any questions during the maintenance.

Please accept our sincere apologies for the inconvenience.

Kind regards,
SSLCertificate.com Support Team

 

Update@: 20:47 UTC | 4:47 PM EDT

Dear Customers,

We are glad to inform you that the issue has been resolved.

If you face any issues please cotact our Support team right away.

Thank you for your patience in the matter.

Kind regards,
SSLCertificate.com Support Team

Dear customers,

This news is to inform you about the upcoming scheduled maintenance at our Upstream Provider, which will take place on Tuesday, April 24th, 2018.

The timeframe for the maintenance is the following:

06:00 – 09:00 UTC

2:00 – 5:00 AM EDT

The maintenance will not affect existing, new, pending or issued SSLs in any way.

There may be connection timeouts with our upstream provider and you may receive intermittent errors when performing various actions with your certificates.

We thank you for your patience and understanding on this matter.

Kind regards,
SSLCertificate.com

 

 

Update @ 2:00 AM EDT | 06:00 UTC

Dear Customers,

Maintenance has been started.

We will keep you updated here on its progress.

Kind regards,
SSLCertificate.com Support Team

 

 

Update @ 5:15 AM EDT | 09:15 UTC

Dear Customers,

Maintenance has been completed.

Thank you for your patience and understanding!

Kind regards,
SSLCertificate.com Support Team

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