Date added: 02/04/2020 [Resolved] Upstream Provider Unscheduled Maintenance - February, 4 2020

Dear Customers,


This notification is to inform you that our Upstream provider is performing the unscheduled maintenance now.

Unfortunately, we do not have ETA regarding the issue resolution. We will be glad to keep you updated.

The maintenance will not affect existing, new, pending or issued SSLs in any way.

There may be connection timeouts with our upstream provider and you may encounter intermittent errors when performing various actions with your certificates.

Thank you for your patience and understanding on this matter.

Kind regards, Support Team


Update @ 8:24 AM EST | 13:24 UTC


Emergency maintenance is still undergoing.

They are doing their best to get it resolved as soon as possible. This post will be updated when we have any new details to share.

Thank you for your patience.


Kind regards, Support Team


Update @ 11:59 AM EST | 16:59 UTC


Dear customers,

Emergency maintenance is almost finished.

The technical team is running final checks at the moment.

We are sorry for the inconveniences and thank you for the understanding.


Kind regards, Support Team

Update @ 02:25 AM EST | 19:25 UTC

Dear customers,

We are happy to let you know that the maintenance is completed successfully.

Feel free to contact us if you have any questions.


Kind regards, Support Team

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